Shipping Policy

1 Shipping Overview

Battle Patches ships custom patches and eligible products to customers worldwide. Orders are prepared according to the product requirements and shipped using standard shipping services.

Our standard shipping service is provided through SkyNet Worldwide Express.

2 Free Worldwide Shipping

Battle Patches offers free standard shipping worldwide for eligible orders shipped to supported destinations.

The free shipping offer applies to the standard shipping service. If a customer requests an expedited, special, or non-standard delivery service, additional charges may apply.

3 Shipping Carrier

Carrier service and delivery availability may vary by destination. Once a package has been handed to the carrier, transit time may be affected by customs, local delivery networks, weather, holidays, or other circumstances outside our control.

4 Order Processing

Orders are reviewed and prepared after payment and order information have been received.

• Orders are checked for product and customer information.
• Custom orders may require artwork review or production preparation.
• Shipping begins after the applicable production and preparation process is completed.
• Customers receive shipment tracking information when tracking is available.

5 Custom Production

Many Battle Patches products are custom-made according to customer artwork, size, patch type, colors, backing, quantity, and other specifications.

Because custom products require production before shipment, production time is separate from carrier transit time.

6 Delivery Time

Delivery times vary depending on the destination, order type, production requirements, customs clearance, carrier operations, and local delivery conditions.

Any delivery estimate shown during ordering or communicated by Battle Patches is an estimate and is not a guaranteed delivery date.

• Custom production time may vary by order.
• Carrier transit time varies by destination.
• Customs clearance may add additional time.
• Weekends and public holidays may affect delivery.

7 Tracking Information

When tracking is available, Battle Patches will provide the shipment tracking information after the order has been dispatched.

Tracking updates may not appear immediately after a shipment is created. Carrier systems can require time to receive and scan the package.

8 International Orders

Battle Patches accepts international orders where shipping service is available to the destination.

International shipments may be subject to customs inspection, import requirements, taxes, duties, brokerage charges, or other fees imposed by the destination country.

These charges, when applicable, are determined by the destination country’s authorities and are not controlled by Battle Patches.

9 Customs, Duties & Import Charges

Free shipping refers to the shipping charge provided by Battle Patches. It does not automatically mean that customs duties, import taxes, VAT, brokerage fees, or other destination charges are included.

Customers are responsible for any applicable charges assessed by the destination country or its customs authorities unless otherwise stated at checkout.

10 Shipping Delays

Although Battle Patches works to process and ship orders efficiently, delays can sometimes occur after an order has been handed to the shipping carrier.

Possible causes include:

• Customs inspections or clearance delays
• Weather or natural events
• Public holidays
• Carrier operational delays
• Incorrect or incomplete delivery information
• Local delivery restrictions

11 Address Changes

Customers should provide a complete and accurate shipping address when placing an order.

If you need to change your shipping address, contact Battle Patches as soon as possible. We will try to accommodate the request before the order is shipped.

Once an order has been dispatched, an address change may not be possible and may depend on the carrier’s available options.

12 Damaged Packages

If your package arrives damaged, please contact Battle Patches as soon as possible and provide photographs of the package and the affected products.

This information helps us review the shipment and determine the appropriate resolution.

13 Lost or Missing Packages

If tracking indicates that a shipment has been delivered but you cannot locate it, please first check with household members, building management, neighbors, or the local delivery carrier.

If your package appears to be lost or has not been delivered after a reasonable period, contact Battle Patches with your order and tracking details so we can assist with the carrier inquiry.